faq

What are the rules and regulations regarding our community?

Everything you need to know is right here,

you can download

and

save a copy for future

reference

ACC Guidlines

Deed Restrictions Part 1

Deed Restrictions Part 2

Deed Restrictions Part 3

Where and how do we report street light outages?

Report street light outages to CenterPoint Energy at http:// www.centerpoint.com/outage or

you can call 713-207-7777. Be sure to have the seven digit number listed on the street

lamp pole to make your report. Let's keep our streets well lit and safe.

When is the trash picked up in our neighborhood?

Trash is picked up on Mondays and Thursdays

When is recycling picked up in our neighborhood?

Recycling is picked up on Thursdays.

Why did I get a letter

notice for my trash cans?

Trash cans must be stored inside the garage.

How do I get pool access?

To get pool access you must first pay your homeowners dues to Crest Management and

complete the application process by completing the

Pool Registration

Form

and return it

Crest Management. Pool tags

will be mailed only to those residents who complete the

information. It may be mailed via regular mail to Crest Management or you send it attention

Rachel at rachel@crest-management.com.

Can I rent the clubhouse?

UPDATED AUG 2009

Residents may rent the clubhouse by contacting Crest

Management

and completing a

Clubhouse Rental Contract

There is a $200.00 deposit, $30.00 non-

refundable contract

fee and residents in good standing may rent the clubhouse for

a flat rate of

$45.0

0 from

open to close

. NOTE:

the clubhouse cannot be rented in

conjunction with the pool.

What time does clubhouse rentals end?

Clubhouse rentals end at 11:00 p.m. every night of the week.

Should neighbors have a

problem with parties or noise extending past that time, they should report the time and

date

of the incident to Crest Management immediately.

Can residents have a private pool party?

To have a private pool party call Southwest Pools at 281-370-2474.

Note: the clubhouse

cannot be rented in conjunction with the pool.

How do I rent the marquee for announcements?

Non HOA announcements may be made on the neighborhood marquee (birthdays,

anniversary, special events by contacting Rachel at Crest Management via email:

rachel@crest management.

com.

Include in your email your statement for the marquee.

There is a $10.00 rental fee for a one week posting.

I want to do a home improvement project, what do I do?

In order to make any changes to your property you must first complete the

ACC

Application

and forward it to Ms. Sam Simmons at Crest. Ms. Simmons will check your

application for

completeness and forward it to the HOA Board. The Board meets

once a

month

and will

approve/deny any ACC Apps at that time.

What is involved in the Neighborhood Watch Program?

For complete information on the neighborhood watch program with information on how

make it successful, residents rights and responsibilities and forms for information

keeping

click here -

-Neighborhood Crime Watch Program

, From the Sheriff of Harris

County.

What can be done about barking dogs?

Barking dogs can be a nuisance, and many neighbors have made complaints. If the

barking is excessive or during normal sleeping hours please try these options:

1) approach your neighbor and politely explain the barking dog sound is a problem for your

household -- for example your baby can't sleep

2) ask other neighbors if they are having the same problem and ask them to assist you in

discussing it with your neighbor

3) If your concerns are ignored and the noise continues you may wish to contact the Harris

County Sheriff's Department or the Human Society and report a noise

nuisance

or the

possibility of a dog being uncared for a simply a

nuisance

4) Be sure to keep a log of events and provide it to Crest Management via our

form or via

direct email

and request that a letter be sent regarding the noise problem.

Remember neighbors to be courteous in all dealings and respect

your

neighbors person

and property.

Who do we report street light outages t

eport all street light outages to

www.centerpoint.com/outage or you can call 713-207-

7777,

be sure to include the 7 digit number/letter combination stated on the plate on the

lamp pole and street name.

Submit your question via our contact form and view your answers online. Many of

your

neighbors may have the same question.

Frequently Asked Questions

Westfield Terra and Westfield Estates, Katy, Texas

Questions about our Community Pool?
Now that summer is right around the
corner, it is time to make sure you are
aware of our new pool company and our
new pool hours!! To avoid problems of
non-residents using the pool, your Board
has enforced the use of pool tags. Pool
tags must be worn by all swimmers over
the age of 10. The pool tags will be
issued only to those residents in good
standing.

Pool Registration
Please submit to Crest Management or
via email to rachel@crest-managment.
com

POOL HOURS

MAY - WEEKENDS ONLY
Saturday & Memorial Day
10:00 A.M. to 8:00 P.M.
Sunday
10:00 A.M. to 8:00 P.M.

JUNE & JULY
AUGUST 1 -23 and then WEEKENDS
ONLY
CLOSED MONDAYS
Tuesday –Saturday
10:00 A.M. to 8:00 P.M.
Sunday
10:00 A.M. to 8:00 P.M.

SEPTEMBER 5, 6, 7, 12, 13, 19, 20, 26
and 27
Saturday & Labor Day
10:00 A.M. to 8:00 P.M.
Sunday
10:00 A.M. to 8:00 P.M.

A-Beautiful Pools, Inc. is our new pool
management company. A-Beautiful
Pools, Inc. also offers many exciting
programs for residents. Call their office
or register online for swim lessons (May
1), pool parties (April 1), junior
lifeguarding or water aerobics. They are
also hiring lifeguards right now!

A-Beautiful Pools, Inc.
281-376-6510
www.a-beautifulpools.com

You will be required to wear your pool
tags in the pool area. Guests will be
allowed as described in the Westfield
Terra Swimming Pool Rules.

Children 12 and under are not permitted
in the pool area without an adult.