What are the rules and regulations regarding our community?
    Everything you need to know is right here, please download and save a copy for future
    reference.

    Where and how do we report street light outages?
    Report street light outages to CenterPoint Energy at http:// www.centerpoint.com/outage or
    you can call 713-207-7777. Be sure to have the seven digit number listed on the street
    lamp pole to make your report.  Let's keep our streets well lit and safe.

    When is the trash picked up in our neighborhood?
    Trash is picked up on Mondays and Thursdays.

    When is recycling picked up in our neighborhood?
    Recycling is picked up on Thursdays.

    Why did I get a letter or notice for my trash cans?
    Trash cans must be stored inside the garage.        

    How do I get pool access?
    To get pool access you must first pay your homeowners dues to Crest Management and
    complete the application process by completing the Pool Registration Form and return it to
    Crest Management.  Pool tags will be mailed only to those residents who complete the
    information.  It may be mailed via regular mail to Crest Management or you send it attention
    Rachel at rachel@crest-management.com.

    Can I rent the clubhouse?
    Residents may rent the clubhouse by contacting Ms. Sam Simmons at Crest Management
    and completing a Clubhouse Rental Contract.  There is a $200.00 deposit, $30.00 non-
    refundable contract fee and residents in good standing may rent the clubhouse for 2 hours
    at no charge, each additional hour is $25.00. NOTE:  the clubhouse cannot be rented in
    conjunction with the pool.

    What time does clubhouse rentals end?  
    Clubhouse rentals end at 11:00 p.m. every night of the week. Should neighbors have a
    problem with parties or noise extending past that time, they should report the time and date
    of the incident to Crest Management immediately.  

    Can residents have a private pool party?
    To have a private pool party call Southwest Pools at 281-370-2474. Note: the clubhouse
    cannot be rented in conjunction with the pool.

    How do I rent the marquee for announcements?
    Non HOA announcements may be made on the neighborhood marquee (birthdays,
    anniversary, special events by contacting Rachel at Crest Management via email:
    rachel@crest management.com. Include in your email your statement for the marquee.  
    There is a $10.00 rental fee for a one week posting.

    I want to do a home improvement project, what do I do?
    In order to make any changes to your property you must first complete the ACC Application
    and forward it to Ms. Sam Simmons at Crest. Ms. Simmons will check your application for
    completeness and forward it to the HOA Board. The Board meets once a month and will
    approve/deny any ACC Apps at that time.  

    What is involved in the Neighborhood Watch Program?
    For complete information on the neighborhood watch program with information on how to
    make it successful, residents rights and responsibilities and forms for information keeping
    click here --Neighborhood Crime Watch Program, From the Sheriff of Harris County.


    What can be done about barking dogs?
    Barking dogs can be a nuisance, and many neighbors have made complaints.  If the
    barking is excessive or during normal sleeping hours please try these options:
    1) approach your neighbor and politely explain the barking dog sound is a problem for your
    household -- for example your baby can't sleep
    2) ask other neighbors if they are having the same problem and ask them to assist you in
    discussing it with your neighbor
    3) If your concerns are ignored and the noise continues you may wish to contact the Harris
    County Sheriff's Department or the Human Society and report a noise nuisance or the
    possibility of a dog being uncared for a simply a nuisance.
    4) Be sure to keep a log of events and provide it to Crest Management via our contact us
    form or via direct email  and request that a letter be sent regarding the noise problem.
    Remember neighbors to be courteous in all dealings and respect your neighbors person
    and property.


    Who do we report street light outages to?
    Report all street light outages to www.centerpoint.com/outage or you can call 713-207-
    7777, be sure to include the 7 digit number/letter combination stated on the plate on the
    lamp pole and street name.

    Submit your question via our contact form and view your answers online.  Many of your
    neighbors may have the same question.
Frequently Asked Questions
Westfield Terra and Westfield Estates, Katy, Texas
Questions about our Community Pool?  
Meet our Pool Service Provider and find
out what other services they may offer, in
this letter to neighborhood.

A-Beautiful Pools is Looking forward to a
Safe and Exciting Summer in 2008

A-Beautiful Pools, Inc. is thrilled about
managing your pool this year for a great
season of fun in the sun.  With 23 years
of experience in the pool management
industry, we pride ourselves on providing
safety and quality service.  We plan to
deliver on that mission statement
summer, spring, winter and fall because
the pool gates will eventually close but
the pool pumps never turn off.  We
consider it a privilege and an opportunity
to be working with Westfield Terra and
hope that we are not only viewed as your
management company, but also viewed
as a part of your neighborhood.

When you walk into one of our facilities
you should expect the most qualified and
well trained lifeguard & management
staff in the city of Houston.  Our
lifeguards are trained to “proactively
scan” their water, anticipating problem
swimmers before a problem occurs.  
With frequent in-service training,
emergency scenario testing and training
by the American Red Cross, we know
that our lifeguards will be ready in an
emergency situation. .  A clean and
orderly facility from top to bottom is also
a top priority for our staff.  We work hard
to deliver a clean pool and spotless
restrooms and furniture.  If you ever find
one of our staff members not delivering
on that goal, please do not hesitate to
contact the office staff directly.

A-Beautiful Pools, Inc. also offers many
exciting programs for residents.  Please
call our office or register online for SWIM
LESSONS (May 1), POOL PARTIES(April
1), JUNIOR LIFEGUARDING OR WATER
AEROBICS.  We are also hiring
lifeguards right now!  A-Beautiful Pools,
Inc. 281-376-6510 or www.a-
beautifulpools.com